The Empathy Exchange: Empathy Exchange in Action
Welcome to the first episode of The Empathy Exchange.
In this episode, I open up about my own experience working in seniors’ care and becoming a residents’ family member three times, with my dad, husband and mom, and how those journeys inspired me to shift out of my decades-long corporate career to a mission-driven focus to help strengthen the staff and family dynamic in seniors’ care.
Listen in as I share why I chose The Empathy Exchange as the title and platform to explore the essential relationship between seniors’ care providers and residents’ family members, and how they have more in common than we may realize.
You’ll hear a couple of stories that bring to life the Empathy Exchange between care team members and families, helping to bridge gaps and foster understanding, all to achieve the shared purpose of providing the best possible quality of life and care for the resident/loved one.
As we wrap up this first episode, please join The Empathy Exchange community as a listener of this podcast by subscribing and sharing with colleagues and families.
You can find out more about me and the work I do at DeborahBakti.com, or email me at Deborah@DeborahBakti.com
